私隱政策

Last Updated: July 2026

This Privacy Policy applies to the website operated by MIDAS Company (“MIDAS”, “we”, “our” or “us”), including but not limited to https://midas-co.com and its related websites (collectively referred to as the “Website”).

MIDAS respects and is committed to protecting the privacy of every customer and visitor to the Website. This Privacy Policy explains how we collect, use, retain, disclose and protect your personal data.

This Privacy Policy is prepared in accordance with the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong) (“PDPO”).

1. Collection of Personal Data

When you browse the Website, submit an enquiry, purchase products, request services, subscribe to our communications or otherwise contact us, we may collect personal data that you voluntarily provide, including but not limited to:

Full name
Company name (where applicable)
Contact telephone number
WhatsApp number
Email address
Delivery address
Billing address
Project or installation address
Enquiry details
Photographs, drawings, videos or other documents relating to products, services or engineering works
IP address
Browser type, device information and website usage data
Cookies and related website usage information

Where payments are processed through third-party payment service providers, MIDAS generally does not collect or store your complete credit card or payment information.

We collect only the personal data necessary to provide our products and services, perform contractual obligations and comply with applicable legal requirements. MIDAS does not intentionally collect any sensitive personal data unless such information is necessary for the provision of our services or required by law.

If you fail to provide the requested information, we may be unable to respond to your enquiry, provide quotations, arrange engineering works, deliver products or provide related services.

2. Purposes of Collection

Personal data collected by MIDAS may be used for the following purposes:

(a) Responding to enquiries and providing customer support;

(b) Processing product orders, payments, deliveries and after-sales services;

(c) Arranging site inspections, quotations, design, construction, installation, repair and maintenance services;

(d) Providing warranty, repair and technical support;

(e) Managing customer records, order history and service records (where applicable);

(f) Improving our Website, products, services and overall user experience;

(g) Analysing Website traffic and usage statistics;

(h) Preventing fraud and protecting the security of our Website and information systems;

(i) Handling complaints, claims, disputes or legal proceedings;

(j) Complying with applicable laws, court orders or requests from governmental or regulatory authorities; and

(k) Subject to your consent where required, sending you information relating to our products, services, promotions, special offers and company updates.

3. Direct Marketing

Subject to the requirements of the Personal Data (Privacy) Ordinance and where your consent has been obtained (where applicable), MIDAS may use your:

Name
Telephone number
WhatsApp number
Email address

to provide you with promotional information relating to:

Aquarium engineering
Custom aquarium design
Pond and water feature projects
Maintenance and repair services
Online store products
Pet supplies
Health products
Promotions, special offers and company updates

You may withdraw your consent or opt out of receiving direct marketing communications at any time by contacting us via email, WhatsApp or other designated communication channels, free of charge.

4. Disclosure of Personal Data

MIDAS will not sell, rent or disclose your personal data to any third party except in the following circumstances:

(a) with your consent;

(b) where necessary for the provision of our products or services, including logistics providers, payment processors, IT support providers, cloud service providers or website administrators;

(c) to our professional advisers, including lawyers, accountants, auditors or insurers, who are subject to confidentiality obligations;

(d) where required by the laws of Hong Kong or pursuant to a court order;

(e) where required by law enforcement agencies, government authorities or regulatory bodies; or

(f) where necessary to protect our legal rights, enforce contractual obligations or conduct legal proceedings.

All authorised third-party service providers are required to implement appropriate security measures and may process personal data only in accordance with our instructions.

5. Retention of Personal Data

MIDAS will retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required under applicable laws.

The retention period may vary depending on legal, accounting, taxation, contractual or legitimate business requirements.

When personal data is no longer required, we will take reasonable steps to securely delete, destroy or anonymise such information.

6. Data Security

MIDAS has implemented reasonable technical and organisational measures to protect personal data against unauthorised access, use, alteration, disclosure, loss or destruction.

Only authorised employees and service providers with a legitimate business need are permitted to access personal data.

However, no method of data transmission over the Internet or electronic storage can be guaranteed to be completely secure. Accordingly, MIDAS cannot guarantee the absolute security of information transmitted via the Internet.

If a security incident affecting personal data occurs, MIDAS will take reasonable steps to respond to the incident in accordance with applicable laws.

7. Cookies and Third-Party Services

The Website may use cookies and similar technologies to:

enhance website functionality and user experience;
remember user preferences;
analyse website traffic and usage patterns; and
improve our Website, products and services.

Cookies generally do not directly identify individual users.

You may disable cookies through your browser settings; however, certain features of the Website may not function properly.

The Website may also use third-party services, including but not limited to Google Analytics, Google Maps, YouTube, WhatsApp, Cloudflare and other website service providers to analyse Website traffic, enhance Website functionality or provide related services. Such third parties may collect or process information in accordance with their own privacy policies.

8. Third-Party Websites

The Website may contain links to third-party websites or platforms.

These websites are not owned or controlled by MIDAS. We are not responsible for their content, privacy practices, security measures or methods of handling personal data.

Users are encouraged to review the privacy policies and terms of use of any third-party websites before using them.

9. Access to and Correction of Personal Data

Under the Personal Data (Privacy) Ordinance, you have the right to:

request access to your personal data held by MIDAS;
request correction or updating of inaccurate personal data; and
request that your personal data no longer be used for direct marketing purposes (where applicable).

Requests may be made using the contact details provided in Section 11 below.

MIDAS reserves the right to charge a reasonable administrative fee for processing data access requests as permitted under the Personal Data (Privacy) Ordinance.

10. Changes to this Privacy Policy

MIDAS reserves the right to amend this Privacy Policy at any time without prior notice.

Any amendments will become effective immediately upon publication on the Website.

You are encouraged to review this Privacy Policy periodically to ensure that you are aware of the latest version.

11. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal data, please contact:

Data Protection Officer
MIDAS Company

Address:
Unit 16A, Wing Yip Industrial Building
Wing Yip Street, Kwai Chung
New Territories, Hong Kong

Email:
[email protected]

Website:
https://midas-co.com

In the event of any inconsistency between the English and Chinese versions of this Privacy Policy, the Chinese version shall prevail.